1. Scope of Services
CutFlow Cloud Ventures UG (haftungsbeschraenkt) provides managed digital booking services for local service businesses. Exact service scope is defined in the signed commercial agreement.
2. Offers and Contract Formation
Website content is non-binding. A contract is formed only through signed proposal/MSA and any referenced statements of work.
3. Customer Onboarding Duties
Customer must provide complete business information, lawful brand assets, and timely approvals needed for rollout.
4. Service Windows and Maintenance
Support channels, response expectations, and maintenance windows are defined in the selected package or a written contract addendum.
Emergency or out-of-hours handling is only included when explicitly listed in writing.
5. Fees, Invoicing, and Taxes
Recurring and one-time charges follow the signed commercial proposal or service agreement.
Invoices are due as specified in the governing documents. Taxes are handled according to applicable law.
6. Change Requests and Additional Scope
Scope changes are handled through written change requests with timeline and price impact.
7. Intellectual Property and Licenses
Each party retains pre-existing intellectual property rights.
Customer receives usage rights to deliverables as defined in contract and subject to payment compliance.
8. Data Ownership and Portability
Customer business data remains customer property.
Data export and handover format/timing must be defined in the contract or offboarding policy.
9. Term, Renewal, and Termination
Contract term, renewal logic, notice periods, and offboarding obligations are governed by signed commercial terms.
On termination, both parties cooperate on the agreed handover of deliverables and business data.
10. Liability and Indemnity
Liability exclusions and caps apply only to the extent permitted by mandatory law.
Nothing excludes liability for intent, gross negligence, or mandatory statutory claims.
11. Confidentiality
Both parties must keep confidential information protected during and after the contract term.
12. Governing Law and Venue
Unless mandatory law states otherwise, German law applies. The agreed venue is defined in the signed contract.
If a signed proposal, MSA, or statement of work conflicts with this page, the signed commercial documents govern.